In the latter part of my career, I have been asked or volunteered to coach or mentor individuals within the company I work for. This is a part of the job that I really enjoy as you can see direct results of your work. I am by no means a professional life or career coach, but given my experience I know that I can ask the right questions for people to find their path by themselves.
I focus on the following areas;
Career Direction – Acting as a “career coach” I can help the coached person to identify the ideal career and understand what the right career fit is long term.
Work Performance – I try to help the person to enable them to become a top performer through education, accountability and guidance on change management, time management, building confidence, becoming a better manager, and much more.
By performing Personalized Self Assessments I can support the development of a Clear Direction & Specific Plan for the person to be coached where he or she can focus on developing the right Skills, Tools & Confidence to achieve what he or she wants to get out of his career.
Customer-centricity: what is it and what does it even mean to be customer-centric? Does it matter to define it or look at how people define
‘Service Integration’ is the integration of different IT service elements into a coherent set of end-to-end services bound by Operating Level Agreements (OLAs) and service