The latest trends in digital transformation for next year reflect some particularly hard won lessons from the past few years, on both the business and technology sides. It’s worthwhile taking the time to understand how these insights came about, as organizations earlier in the journey can avoid making many of the same painful, expensive, and time-consuming realizations along the way. As they say, one useful definition of ‘smart’ is not making all the mistakes oneself. Wise organizations can potentially cut years off their efforts by understanding what those ahead of them on the journey ultimately learned.

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