What are the top emerging technologies and trends that should be on your watch list or in your test lab? Computerworld asked IT leaders, consultants and industry analysts to weigh in. Here's their list. Read more here..
[IBM.com] CSPs (Communication Service Providers) should see big data as a crucial window of opportunity. Telecommunications is an industry poised to be at the forefront of the big-data wave, using big data analytics as a differentiator today and, eventually, as a most valuable core capability. Read more here..
Pace Harmon (paceharmon.com) offers the following guidance at BPO contract renewal time: Start Early Begin contract evaluations 12-18 months prior to their renewal or expiration date to reassess objectives, strategy and overall performance expectations to ensure enough time for evaluating alternative delivery approaches and providers. Identify contract gaps and document improvement opportunities. Develop a recommended framework [...]
Big IT service providers are offering up their skills as service integrators, promising to help CIOs reign in their multi-sourcing messes. But can this "fox watching the henhouse" model really work? Read more here..
Cybercrime is on the rise. In fact, the risks and costs of cybercrime continue to increase each year. Don't be one of the many organizations naively clinging to the belief that a breach won't happen to them. As an IT professional, you need to take active steps to reduce the risk of cybercrime to your [...]