At the 2014 CES, the Cisco CEO presented some of what Cisco's vision for Internet of Everything (IoE) are, and it entailed some very interesting ideas. Whether it's watching live and on-demand video on any device, receive contextual content and advertising on second screens, Smart Street Lighting, Catching thieves through your connected home or Avoiding [...]

Think Customer First - let's make 2014 the year of Excellent Customer Service! We all understand that superior customer service is critical to our business and that the quality of our customer experience can have a dramatic impact either positively or negatively. And the whole company´s responsibility is to deliver exactly that. Customer service is [...]

[CIO.com] The cloud is no longer an "if" for many businesses, it's a given, says Tony DiBenedetto, founder of technology services provider and cloud solutions specialists Tribridge. Most businesses already work in the cloud, or store data there, or deploy applications from the cloud, he says, and as a result the cloud will be the [...]