The importance of End-to-end SLAs when using a multitude of Service Providers

The importance of End-to-end SLAs when using a multitude of Service Providers
Multi-sourced IT operating environments are entering the mainstream as clients leverage best-of-breed capabilities and match highly specialized service providers to specific business requirements.
While the potential benefits are significant, managing a team of multiple providers in a complex operation is easier said than done.
2017-07-11T14:59:04+00:00

PETER ERIKSSON

“Life is like riding a bicycle. To keep your balance, you must keep moving.”

— Albert Einstein

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  • Zürich, Switzerland
  • email@petereriksson.ch