Many organizations are employing outsourcing in more, often-higher-level functions, according to Deloitte’s 2012 Global Outsourcing and Insourcing Survey, despite an association with the politically charged issue of offshoring, which could hamper outsourcing’s use. The survey also produced insights on ways organizations can achieve higher levels of satisfaction and savings from outsourcing.

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2016-03-31T12:56:17+00:00