The Big Five personality traits, also known as the five factor model (FFM), is a widely examined theory of five broad dimensions used by some psychologists to describe the human personality and psyche. The five factors have been defined as openness to experience, conscientiousness, extraversion, agreeableness, and neuroticism.
Open to New Experiences
Customer-centricity: what is it and what does it even mean to be customer-centric? Does it matter to define it or look at how people define
‘Service Integration’ is the integration of different IT service elements into a coherent set of end-to-end services bound by Operating Level Agreements (OLAs) and service