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Home 2017-07-11T14:59:03+00:00

Peter Eriksson2

I’m Here To Help Your Business Blast Off!

Through Creative Thinking, 20 Years of Experience and Dedication

Strategic partners or simply suppliers?

June 1st, 2016|0 Comments

To IT buyers, strategic partners are vendors that have gone beyond effective delivery of systems and services to become consistently transparent, responsive and trusted collaborators

Customer-centricity explained – what it means to be customer-centric

April 3rd, 2016|0 Comments

Customer-centricity: what is it and what does it even mean to be customer-centric? Does it matter to define it or look at how people define

What are the future Customer Service Trends?

February 6th, 2016|0 Comments

Here are some ideas from Gartner of what the future of customer service and customer experience could look like. Customers are being smarter and smarter, and

Ensuring the best IT service providers deliver the best IT service

January 28th, 2016|0 Comments

‘Service Integration’ is the integration of different IT service elements into a coherent set of end-to-end services bound by Operating Level Agreements (OLAs) and service